Delivery & Returns
NZ FREE Shipping over $99
Unframed Art Prints: 1 - 3 days
Framed Art Prints: 4 -10 days
AU FREE Shipping over $199
Unframed Art Prints: 1 - 3 days
Framed Art Prints: 4 -10 days
International Orders / Shipping from $25
Unframed Art Prints Only : 7-14 days.
EU & US Orders
Please email me directly hi@jasminekroeze.com for a quote as tariffs etc are so tricky right now!
Processing Time
All art prints are custom made to order. Please allow 3-7 business days for production before your order is shipped. You’ll receive tracking details once your parcel is on its way.
Returns & Exchanges
Because each print is made to order, I’m unable to accept returns or exchanges for change of mind. Pretty please choose carefully when placing your order.
Damages
If your order arrives damaged, please:
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Photograph the damage, including the packaging.
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Email me the photos within 14 days of delivery.
This helps me lodge a claim with the shipping carrier and quickly organise a replacement for you.